Shipping Information

1. Shipping costs

* We currently only ship within the Republic of Ireland and Northern Ireland.

Standard delivery costs

• Delivery charge for standard items to the Republic of Ireland is €6.
• Delivery charge for standard items to Northern Ireland is £6.

Standard delivery costs cover the shipping of multiple items in a single order, as long as they do not exceed the weight and dimension thresholds for large orders.

Large order delivery costs

• Delivery charge for Large deliveries to the Republic of Ireland is €15.
• Delivery charge for Large deliveries to Northern Ireland is £15. 

Large order delivery charges are primarily based on weight, however product dimensions and the type of product/s may also affect the delivery charge. 

*Large orders for paint product require special packaging and handling, which may attract a higher delivery charge.

Sample Delivery Costs

• Delivery charge for sample items to the Republic of Ireland is €6.
• Delivery charge for sample items to Northern Ireland is £6.

Woodchip & Magnolia Delivery Cost

• Delivery charge for Woodchip & Magnolia Wallpaper to the Republic of Ireland is €44.95.
• Delivery charge for Woodchip & Magnolia Wallpaper to Northern Ireland is £37.95.

2. Availability & Delivery times

In-stock products typically ship within 1-2 business days during normal periods. However, during times of high order volume, shipments may experience slight delays.

Non-stocked products typically ship within 5-7 business days. In rare cases, delivery may take longer than 7 days. If a delay is expected, we will notify you via email.

Note: Non-stocked products  will display "Delivery Approx. 5-7 Business Days" in the product description.

Please note that during busy and holiday periods, delivery times may be longer than usual. In such cases, we will notify you via email of any revised delivery schedules after you place your order.

Wallpaper Sample Orders

In-stock samples will typically ship within 1-2 business days.

Book order samples usually ship within 5-7 business days.

If your order contains both in-stock and book order samples, the estimated delivery time will be 5-7 business days.

Order Tracking
Once your order has shipped, you will receive a tracking link via email. If the tracking shows your order as delivered but you have not received it, please contact us at info@decorwarehouse.ie within 24 hours of the courier's stated delivery time, and we will investigate your query promptly.

Clearance Wallpaper

The wallpaper in our clearance section represents the last available stock and may have been discontinued by the manufacturer. We recommend measuring the space you plan to decorate to ensure you have enough rolls, as restocking may not be possible later.

While we make every effort to maintain accurate inventory, we cannot guarantee availability for larger quantities.

Once your order has shipped, you will receive a tracking link via email at the address provided when you placed the order. Please note that orders are not shipped or delivered on weekends or bank holidays.

Returns Information

Returns / Cancelling an order

We’re happy to accept returns on stocked items returned to us within 28 days from the original delivery date. 

To start the return process, please contact us by email within 14 days of receiving your order. Simply send an email to returns@decorwarehouse.ie including your order ID, full name, and reason for return.

We can only accept returns for products that are in their original condition—unused, unopened, and sealed in their original packaging. All returned items must be in a fully re-sellable condition.

The buyer is responsible for the cost of return shipping, except in cases where items are faulty or incorrect. 

Wallpaper Returns

• Stocked Wallpaper Orders
  If you wish to return regular stocked wallpaper purchased from our online store, we will be happy to refund the full purchase price (excluding delivery charges) or offer an exchange, provided the wallpaper is in fully resalable condition. Items must be returned within 28 days of receiving your order.

• Bespoke Wall Mural Orders
  Wall murals are bespoke and made to your specifications. As such, we cannot accept returns on any wall mural orders. This exemption from the 14-day cooling-off period is in accordance with the Directive on Consumer Rights, Article 16, Subsection C.

• Bespoke Wallpaper Orders (Woodchip & Magnolia)
  Wallpaper from the Woodchip & Magnolia brand is custom-printed based on your specifications. Therefore, we cannot accept returns on these items.

• Sample Products
  Unfortunately we cannot accept returns on sample products.

• Wallpaper Book Orders – Non-Stocked
  A 15% restocking fee applies to all returned wallpaper book orders. These items are specially ordered through our suppliers and are not stocked.

Book order wallpaper styles are marked with the following in the product description: "Book order – Delivery Approx. 5-7 Business Days."

Important Notice
Please inspect all rolls of wallpaper before hanging. We cannot issue refunds for wallpaper once it has been hung. Additionally, we cannot be held responsible for decorator costs if faulty or damaged items are not inspected prior to installation.

Wallpaper Sample Service

Not sure about a wallpaper style? Our sample service is here to help! Order samples to see the colours, textures, and styles up close, ensuring you're completely satisfied before placing your order.

Wallpaper Calculator - How much do I need?

Make choosing wallpaper easier with our handy wallpaper calculator! Quickly estimate how much you’ll need to perfectly fit your space.

*Please note, our calculator provides an estimate only and does not account for doors or windows.

Paint returns

Ready-Mixed Paint Products
Ready-mixed paint products can be returned within 28 days from the date of receiving your order, provided the paint is in its original, unused condition. Returns must be made in store for paint products ordered for store pick-up—these cannot be returned online. Standard return policy applies.

Bespoke Tinted Paints
We are unable to offer refunds or exchanges on any tinted paint products that have been mixed to your specific requirements. This exemption is in accordance with the Directive on Consumer Rights, Article 16, Subsection C.

For more information on returns, please Click Here