Shipping Information

1. Shipping costs

* We currently only ship within the Republic of Ireland and Northern Ireland.

Standard delivery costs

• Delivery charges for standard items to the Republic of Ireland are now only €6.
• Delivery charges for standard items to Northern Ireland are now only £6.

Standard delivery costs cover the shipping of multiple items in a single order, as long as they do not exceed the weight and dimension thresholds for large orders.

Large order delivery costs

• Delivery charges for Large deliveries to Republic of Ireland are €15.
• Delivery charges for Large deliveries to Northern Ireland are £15.

Large order delivery charges are primarily based on weight, however product dimensions and the type of product/s may also affect the delivery charge.

*Large orders for paint product require special packaging and handling, which may attract a higher delivery charge.

Sample Delivery Costs

• Delivery charges for sample items to the Republic of Ireland are €6.
• Delivery charges for sample items to Northern Ireland are £6.

2. Availability & Delivery times

In-stock products typically ship within 1-2 business days during normal periods. However, during times of high order volume, shipments may experience slight delays.

Non-stocked products typically ship within 5-7 business days. In rare cases, delivery may take longer than 7 days. If a delay is expected, we will notify you via email.

Note: Non-stocked products  will display "Delivery Approx. 5-7 Business Days" in the product description.

3. Wallpaper Sample Orders

In-stock samples will typically ship within 1-2 business days.

Book order samples usually ship within 5-7 business days.

If your order contains both in-stock and book order samples, the estimated delivery time will be 5-7 business days.

Returns Information

Returns / Cancelling an order

We’re happy to accept returns on stocked items returned to us within 28 days from the original delivery date. 

To start the return process, please contact us by email within 14 days of receiving your order. Simply send an email to returns@decorwarehouse.ie including your order ID, full name, and reason for return.

We can only accept returns for products that are in their original condition—unused, unopened, and sealed in their original packaging. All returned items must be in a fully re-sellable condition.

The buyer is responsible for the cost of return shipping, except in cases where items are faulty or incorrect. 

Wallpaper Returns

• Stocked Wallpaper Orders
  If you wish to return regular stocked wallpaper purchased from our online store, we will be happy to refund the full purchase price (excluding delivery charges) or offer an exchange, provided the wallpaper is in fully resalable condition. Items must be returned within 28 days of receiving your order.

• Bespoke Wall Mural Orders
  Wall murals are bespoke and made to your specifications. As such, we cannot accept returns on any wall mural orders. This exemption from the 14-day cooling-off period is in accordance with the Directive on Consumer Rights, Article 16, Subsection C.

• Bespoke Wallpaper Orders (Woodchip & Magnolia)
  Wallpaper from the Woodchip & Magnolia brand is custom-printed based on your specifications. Therefore, we cannot accept returns on these items.

• Sample Products
  Unfortunately we cannot accept returns on sample products.

• Wallpaper Book Orders – Non-Stocked
  A 15% restocking fee applies to all returned wallpaper book orders. These items are specially ordered through our suppliers and are not stocked.

Book order wallpaper styles are marked with the following in the product description: "Book order – Delivery Approx. 5-7 Business Days."

Important Notice
Please inspect all rolls of wallpaper before hanging. We cannot issue refunds for wallpaper once it has been hung. Additionally, we cannot be held responsible for decorator costs if faulty or damaged items are not inspected prior to installation.

Wallpaper Sample Service

Not sure about a wallpaper style? Our sample service is here to help! Order samples to see the colours, textures, and styles up close, ensuring you're completely satisfied before placing your order.

Wallpaper Calculator - How much do I need?

Make choosing wallpaper easier with our handy wallpaper calculator! Quickly estimate how much you’ll need to perfectly fit your space.

*Please note, our calculator provides an estimate only and does not account for doors or windows.

Paint returns

Ready-Mixed Paint Products
Ready-mixed paint products can be returned within 28 days from the date of receiving your order, provided the paint is in its original, unused condition. Returns must be made in store for paint products ordered for store pick-up—these cannot be returned online. Standard return policy applies.

Bespoke Tinted Paints
We are unable to offer refunds or exchanges on any tinted paint products that have been mixed to your specific requirements. This exemption is in accordance with the Directive on Consumer Rights, Article 16, Subsection C.

For more information on returns, please Click Here